Política de Reembolso

A nossa equipa de suporte normalmente responde dentro de 48 horas. Se tiver alguma questão, comentário ou problema sobre o nosso software, por favor contacte-nos diretamente através do formulário de contacto: https://www.obviousidea.com/contact/

Happy user philosophy: To guarantee that clients will be satisfied with their purchase we provide trial versions of our software, allowing users to see if products do what they want and to verify the compatibility of their computer configuration. Trial versions are complete versions that may be time limited, limited in number of uses, or place a trial message in the output. All features of the software are available to allow users to examine the whole product before purchasing.

Os reembolsos são possíveis para os seguintes casos:

1) Para encomendas duplicadas (ordenadas duas vezes por acidente)
2) When the user faces a technical problem in which ObviousIdea technical support team, with help of the user, confirms based on reports and testing that no solution can be found or provided within a reasonable time. To start this process, users write to ObviousIdea using the technical support form. (https://www.obviousidea.com/contact/)

As chaves de licença reembolsadas são canceladas e já não desbloqueiam os produtos.